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About us
Pure CBD Now is your trusted online source for premium hemp, wellness, and feel good products. Based in Arizona since 2014, we offer a wide selection to enhance your well-being. Many of our products are third-party lab-tested for quality, backed by over 18,000 reviews and over 1.4 million packages shipped.
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Shipping/Returns

Pure CBD Now Shipping Policy

Upon placing an order, we process them in the order they are received. Our goal is to ship all orders that are received by 2 PM EST M-F business days the same day (excludes holidays). This includes any shipments that are drop shipped by our various vendors. Our average processing time is between 0-2 business days for orders that are not processed and shipped the same day. This policy may be delayed during peak shopping times and may delay your order 1-4 business days from being shipped. Occasionally, our couriers have issues that can lead to further delays.

Most shipments arrive within 2-5 business days after placing an order. CBD For the People (FTP) and iDelta8 products take a little longer and ship after 48 hours (not including weekends).

Summary:

  • We try to ship orders the same day whenever possible
  • Typical processing time is 0-2 business days if an order is placed before 2 PM EST
  • Processing and shipping may be delayed during peak shopping times
  • CBD For The People and iDELTA8 products take over 48 hours to ship
  • We utilize USPS, UPS and FedEx depending on where you are located and what you order
  • Most customers can expect their package to arrive in 2 to 5 business days
  • We only ship to all 50 states in the U.S.
  • We do except exchanges and returns for defective and non defective unopened products.

Pure CBD Now Cancellation/Refund Policy

At Pure CBD, we sell various products and we take the quality of them very seriously. Due to the nature of these products, there are limitations to what can be returned. You may return any unused factory-sealed item for a refund after 30 days of purchase at the original purchase price. The customer must pay for the return shipping. If you received the wrong order or defective product, we will replace it, no questions asked. If the packaging is open, there are no returns provided. If you have any questions please contact us at [email protected].

Must return product by mail and once received you will receive refund within 5 business days.

Return label is customers responsibilty.

PURE CBD NOW

Attn: RETURNS

11811 North Tatum Blvd. STE 3031

Phoenix, AZ 85028